Job Description

Delivery Driver

About SBR Events Group: We are a collection of two of Chicago's leading special event brands, all working collectively together to provide our clients with proven excellence in culinary, hospitality design, and production for their unique events. SBR Events Group brings tremendous opportunities for agile and passionate individuals looking to work hard in a dynamic, challenging, fun, and inspiring environment. We place integrity, teamwork, and kindness at the heart of what we do. We have created a culture where we are passionate about collaboration and hospitality and can care for each other and our customers by doing the right thing for the right reason.

Position Overview: We're seeking individuals to deliver catering experiences by engaging with customers, representing our Brand, and ensuring attention to detail in setup and breakdown, making this role suitable for those who enjoy teamwork and service excellence.

Key Accountabilities:

• Timely Delivery: Ensure catering orders are delivered punctually, maintaining professionalism and customer satisfaction.
• Order Accuracy: Review orders before delivery to ensure accuracy and complete deliveries organizationally.
• Vehicle Management: Maintain and operate the company's delivery vehicle in a safe, clean, and efficient manner, taking pride in representing the company professionally and following all traffic laws and safety procedures.
• Customer Interaction: Provide exceptional customer service during delivery, ensuring customer satisfaction and addressing concerns.
• Loading & Unloading: Safely load, transport, and unload catering equipment and food items while maintaining food quality and safety.
• Post-Delivery: Collect any required paperwork, payments, or client feedback and report it to the appropriate team.
• Vehicle Maintenance: Perform routine vehicle inspections to ensure the vehicle is in good working order, clean and presentable, and report any issues to management.
• Problem Solving: Handle any delivery-related issues (e.g., incorrect orders, delays) and work with the team to resolve them efficiently.
• Company Representation: Act as an ambassador for SBR Events Group, presenting a professional image aligning with the company's mission and values.

Additional administrative tasks will apply.

Position Requirements - Essential Performance Standards: Delivery driver team members are expected to deliver orders professionally, efficiently, and accurately, reflecting the company's standards and values. Performance is measured by attention to detail and consistent service quality. Communicate respectfully with guests, clients, and internal team members. Execute assigned duties accurately with general supervision. Take ownership of assigned areas and responsibilities. Contribute to a positive, respectful, and inclusive work environment.

Job Requirements: High School Diploma required. 3-5 years of experience driving delivery vehicles or similar vehicles. Previous experience in catering, food service, or delivery (preferred). This position reports to the Operations Manager. Technology Skills: Basic systems use. Language Skills: Proficiency in English is required. The skills required Ability to work well under pressure in a fast-paced environment. Strong customer service and communication skills. Ability to work under general supervision. Strong attention to detail to ensure order accuracy. Ability to work both independently and as part of a team.

Physical requirements: This job requires an incumbent to be able to reach, bend, stoop, kneel, and frequently lift to 50 pounds. Be able to work in a standing position for long periods of time (up to 8 hours). The employee may be regularly required to stand, walk, reach with hands and arms, and talk or hear. Able to work in a fast-paced and hot environment with a noise level from moderate to high. Operate a vehicle.

Certifications: Valid Driver's License and Food Handlers Certificate. Schedule: Variable hours, evening, weekend, and holiday work as needed. Compensation: Competitive pay based on experience and qualifications: $18 -$22.

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Exempt/Non-Exempt: Non-Exempt. This position is currently accepting applications.

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