Service Advisor Job at Jim Coleman Nissan of Ellicott City, Ellicott City, MD

  • Jim Coleman Nissan of Ellicott City
  • Ellicott City, MD

Job Description

Jim Coleman Nissan Ellicott City is hiring a Service Advisor!

Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. We provide opportunity for growth and advancement. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area!

We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. We have a state of the art Reynolds and Reynolds DMS system. You will be someone who enjoys working with people and possesses a passion for helping others. Are you looking for a rewarding challenge ? Are you looking for a change of scenery ? Are you looking for company that recognize your hard work ? Look no further!

Responsibilities
  • Provide timely updates
  • Assist customer with needs/requests
  • Greeting customers at the service lane
  • Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Requirements
  • Proven experience as service advisor to maximize profit
  • The ability to see the service experience through the eyes of the guest.
  • A " whatever it takes " mindset
  • Tech savvy with working knowledge of computer systems and databases
  • Able to balance a customer-oriented and a results-driven approach
  • Patient and comfortable dealing with customers
  • Professionalism and outgoing personality
  • Excellent communication and interpersonal skills
  • Outstanding organizational and multi-tasking abilities
  • Willing to learn and take direction
Benefits:
  • Health insurance (medical, dental and vision)
  • 401(k)
  • Paid vacation
  • SSL (sick leave)
  • Paid holidays
Applicants have rights under Federal Employment Laws
  • Family & Medical Leave Act (FMLA):
  • Equal Employment Opportunity (EEO):
  • Employee Polygraph Protection Act (EPPA):
#J-18808-Ljbffr

Job Tags

Local area

Similar Jobs

Middleton Place

Part Time Security Guard Job at Middleton Place

 ...We are seeking professional officers with strong customer service skills, attention to detail, and a commitment to safety and loss prevention. If you are looking for a long-term career in the private security industry, we provide paid training and advancement opportunities... 

Renew Cannabis Co.

Assistant Grower Job at Renew Cannabis Co.

 ...the Growers plan, and organize, direct, control, and/or coordinate activities of workers engaged in propagating, cultivating, and harvesting.Train new team members in cultivation techniques, including irrigation, and pest control while communicating needed tasks with... 

Morehouse College

Lieutenant Job at Morehouse College

 ...SummaryMorehouse College is an equal opportunity employer. No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status, or any other status protected by law.

Future Sign Company

Part-Time Data Entry Assistant - Work From Home Job at Future Sign Company

 ...PartTime Data Entry Assistant Work From Home We are looking for dedicated and motivated individuals to join our team and contribute to our continued success. This position offers a chance to grow professionally in a supportive and inclusive environment, with flexibility... 

UpStart

Art Director Job at UpStart

 ...surfaces where consumers first discover us to the campaigns and brand systems that make Upstart trusted and remembered.As the Art Director, Performance at Upstart, youll create high-impact creative across our Paid Social channels, including Meta, TikTok, Google, and...